Answers to Frequently asked Questions about Car Hire
If you have any further queries please call us on 01704 84 06 09 and we will be happy to help. Read more about Hire Benefits.
Q
— 1: Can I have any car?
A: We deal mainly with 4 makes of car and selected models. These are Ford Fiesta, Vauxhall Corsa, Peugeot 207 and Renault Clio. All are stylish new models and available on short and long term contracts.
If you require a model that is not listed on the Contract Hire page, we may be able to provide this on longer terms, please call us for more details or send the Car Hire Quote form.
Q — 2: As
a PDI what happens if I change my mind after 3 months and do
not want to become an instructor?
A: We would normally recommend a GoFlex Hire to all PDIs to cover you for this exact situation.
Q — 3: What happens at the end of the Lease Period?
A: Go Instruct offer you 4 options at the end of the lease period:
a) keep your car on an open-ended contract
b) sign for a new fixed period at a lower price
c) order a new car
d) end your lease
Q — 4: What happens
if I am involved in an accident?
A: Simply notify Go Instruct Car Hire by completing the online Report an Accident form and your insurer. We will normally arrange a replacement car
and your insurer will repair the car. Please note all cars must
be returned in good condition.
Q — 5: Can the
car be used when I am not working?
A: Yes, subject to the appropriate insurance
arrangements having been made.
Q — 6: I have a poor credit rating, can I have a car?
A: Each case is looked at individually and we always try to help. There is no cost incurred if we cannot help you.
Q — 7: Can my
partner drive the car?
A: Yes, subject to the appropriate insurance
arrangements having been made.
Q — 8: Can Go
Instruct Insure the car?
A: Yes, this can normally be arranged subject
to prior arrangement, cost is dependant upon circumstances.
Q — 9: What is
the cheapest car I can have?
A: This would normally be a 12/14 month,
petrol, Fiesta or Corsa, please ring for details.
Q — 10: Can I take
the car abroad?
A: Yes, subject to prior arrangement and
the appropriate insurance cover.
Q — 11: What happens
if I go over the 30,000 mile allowance?
A: Within your lease document an excess mileage
charge will apply.
Q — 12: Can I
have a higher mileage allowance?
A: Yes, by prior arrangement at an increased cost.
Q — 13: Do Go
Instruct deliver the car?
A: All new vehicle leases, 12 months or longer, are delivered
FREE of charge to most UK locations. Short term and GoFlex Hire leases are delivered at a nominal cost.
Q — 14: Do Go
Instruct collect the car at the end of the lease?
A: If you are having another car from us
on a fixed term, the first car will be collected FREE of charge.
Otherwise it is your responsibility to return the car, we can
collect at a pre agreed cost.
Q — 15: Are there
any hidden costs?
A: We have a very open policy with no
hidden costs. However please note we do make a nominal charge
(full details supplied with contract) for processing speeding/parking
fines and dealing with failed direct debit payments. You must
also return the car in good condition with regard to the deposit.
Q — 16: What 'day to day' running costs do
I need to pay for?
A: You need to pay for fuel, and topping up fluids, that's
it. Obviously Insurance and damage are also your responsibility.